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Can I select the platforms that Hotel-Spider should connect me to and which it should not?
When you are entering your subscription, a list of available platforms is shown. You check the boxes of the platforms with which you wish to be connected. |
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Can Hotel-Spider connect to a platform that is not in the list?
In that case you contact Tourisoft (info@tourisoft.com). On the basis of a feasibility study (technical, commercial, financial return), Tourisoft will take a decision whether to develop an interface with this platform. |
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Does my existing contract with the reservation platform remain valid?
If you already have a contract with a platform, this remains valid. You transmit the access information to Tourisoft that is required to set up the connection. |
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How is the legal relationship?
Before Tourisoft can activate the connection with a platform for you, you need to have a signed agreement with this platform. In case you do not know the organisation, Tourisoft can help you establish first contacts. |
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Can I add a platform later on?
You can always add a platform later on. Simple check the corresponding box. |
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What should I do in case I no longer wish to use a platform?
If you no longer need a platform, you take away the check in the box. |
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What are the platforms with which Hotel-Spider can connect?
The list of platforms with which Hotel-Spider can connect is regularly extended. The up-to-date version of this list can always be found on the web site www.hotel-spider.com. It is worthwhile to check this list from time to time. |
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Can I enter different prices for the same product on different platforms?
The price you enter can be the same for every platform you use or be different per platform. |
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Can I offer a product on certain platforms and not on others?
For each product you can determine on which platform you wish to offer it. |
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Can I close the allotment for a product on certain platforms and not on others?
For each product you can determine for every day on which platforms you wish to offer the allotment. |
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Why do I have to send my reservation platform access information to Tourisoft?
Each time Hotel-Spider sends information to one of the platforms, it has to identify itself. It does this with the information you have provided to Tourisoft, the creator of Hotel-Spider. |
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Can Hotel-Spider also manage the reservations coming from my own hotel website?
Absolutely. Hotel-Spider manages these reservations just like all the others. They will be debited on the same allotment. Hotel-Spider supplies you with a URL that you can integrate in your website. When the visitor of your website clicks on the "Book now" button, he will go to a Hotel-Spider screen in which he can enter his reservation. |
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What should I do to get connected to the GDS?
When you wish to be connected to the GDS, you only have to let us know. We shall then send you an offer for the services of our partner GlobRes. By signing up with Hotel-Spider you will benefit from reduced GlobRes fees while at the same time Hotel-Spider waives its annual fee. |