Generally I can say it is a very clear and concise Channel Manager.
The in its simplicty it brings the best results.
Before Hotel-Spider the expense of room management was quite high. Since I use Hotel-Spider everything is much easier and I sell more rooms online.
The support of Hotel-Spider is great!! Concerns are handled quickly and alternatives are provided.
Hotel-Spider is essential for me.
The collaboration with Hotel-Spider has worked perfectly from day one and we can only recommend this Channel Manager to our colleagues. In case of any questions the support team will continuously and competently help us at any time.
Hotel-Spider is the ideal choice as a Channel Manager for us and fully covers our needs in terms of booking channels, functionality and reliability. The support team responds quickly and is always able to answer any questions. Moreover, the costs are comprehesible and in our opinion the value for money is very good.
Karl-Heinz Ammon, Marketing & Sales Manager Silvretta Parkhotel Klosters
Efficient, a time-saver, comprehensive. Many thanks! Could not do without Hotel-Spider anymore ...;)
Since March 2015 the Hotel Krone Lenzburg, with around 70 rooms, uses the Channel Manager Hotel-Spider with the great success. The online bookings have increased significantly since the activation. The collaboration with Hotel-Spider is very cooperative, friendly and speedy.
The price-performance ratio is excellent.
We are extremely satisfied with the services offered.
It is worth mentioning in particular that the communication has short distances and problems are promptly taken care of.
We look forward a continued good cooperation and would not hesitate to recommend Hotel Spider.
I have experienced the cooperation with Hotel-Spider as very professional and speedy. When migrating to Hotel-Spider, the team was very clear about what information was needed from us. These instructions and the guidance on your part were very valuable and important to me. The migration ran perfectly and the system has worked properly right from the start. In case of questions, the team responds quickly and competently. Hotel-Spider eases our workload at the hotel and the price-performance ratio is great.
Since the change to the Channel Manager Hotel Spider we are super happy!
The reservations arrive on time and clearly understandable to us. The maintenance of prices and availabilities is easy and does not take long.
The interfaces to the booking channels run great! The connections were created within a short time and we were able to immediately get started processing our data.
In case of doubt or difficulty, the team is immediately accessible and helps rapidly. Long waiting times do not exist! Problems are dealt with quickly.
We are very pleased and use Hotel Spider with joy!
After I changed the channel manager this year, I regret not having done it much sooner. (I Am 99.9% satisfied)
Fast, competent, low price.
We are very satisfied with Hotel Spider. From the very first moment everything worked perfectly.
We can only recommend Hotel-Spider.