The interview with Thomas Liebrand from “Key and Cards”, self-check-in terminal’s supplier for hotels in Switzerland, about his particular insights on this technology.
The interview with Thomas Liebrand from “Key and Cards”, self-check-in terminal’s supplier for hotels in Switzerland, about his particular insights on this technology.
As part of our mini-series on hotel check-in automation, Thomas Liebrand talks about the technical aspects of self-check-in registration procedures and main guest’s touchpoints with self-check-in kiosks. He also explains the different access options available and the interaction of the hotel PMS the locking systems and his solution. Furthermore, he details the necessary steps when implementing a new self-check-in kiosk at a hotel, and the different existing implementation possibilities for each hotel based on their individual needs and approaches. Also, the average price-model of this technology and the software updates and monthly support provided.
Finally, he offers her excitement and expectations regarding all future possibilities of this technology and the interface evolution possibilities with guests. How you can use self-check in technology to improve the guest experience and offer them more convenience.
