It’s not exactly a secret that the Indian hotel market is competitive.
After a rough few years during the pandemic, Indian hospitality is bouncing back hard, and tourism numbers have now surpassed pre-COVID levels in many key areas.
There’s a ton of opportunity here, especially when we consider the booming domestic tourism market driven by Indian’s fast-growing middle class. But if you want to take advantage of this, you’ll need to use the right tools and technologies and compete with big, established chains in a smart way.
Hotel-Spider’s tools are designed for this very reason. In this post, we’ll take a quick look at some of the ways you can use our tools to connect with more guests, drive more bookings, and deliver a smoother and more memorable (for the right reasons) experience to your customers.
What are the biggest challenges facing mid-sized Indian hotels?
Let’s start by looking at a few of the major challenges that mid-sized hotels face.
- Paying high commissions to OTA platforms like MakeMyTrip, Booking.com, and Yatra, which may lead to bookings but eat into profits.
- Struggling to manage rates and inventory across multiple channels with a small team
- Finding it hard to get many direct bookings through the hotel website (which forces you to rely heavily on expensive OTAs)
- Inefficient and slow operations with manual reservations
- Not enough real-time data to make smart, informed decisions about pricing and distribution
The good news is that Hotel-Spider’s tools can solve these problems. Here’s how.
Transform distribution with a channel manager
Our channel manager tool allows you to connect with all the relevant OTAs, metasearch engines, and booking platforms for your hotel. This way, you can make real-time updates to key information like rates and inventory to prevent overbooking and rate discrepancies.
You’ll save time, so even a lean and small team can manage your online presence easily and successfully from a single dashboard.
Convert browsers into guests with a booking engine
A fast and mobile-friendly booking engine (like ours) helps you give a far better browsing experience to your website visitors. It gives them all the information they need to make a decision, and makes the journey to booking easy and smooth.
In our extranet, you can build special packages and offers to share with potential guests through the booking engine. This way, you can offer a special touch and compete with bigger, more well-known properties, even with a smaller team.
Why mid-sized hotels love working with Hotel-Spider
Hotel-Spider offers an easy-to-use interface that’s perfectly adapted for use by smaller and medium-sized properties.
There are no complicated setups or expensive infrastructure required, and you’ll get dedicated support and onboarding from people who understand Indian hoteliers and the Indian hospitality market.
Want to learn more about how we can help you? Schedule a demo with us.
