Hotel technology is booming, offering new tools for managers. But which trends truly matter? Here are three must-watch innovations that could revolutionize the industry, helping hoteliers stay ahead
Hotel technology is going through something of a renaissance period, with new tools and solutions bursting onto the scene all the time. For hotel managers, it’s an incredibly exciting time.
But how do you know which of these trends are potential game-changers, and which ones are merely hype? Let’s take a look at three hotel trends that every hotelier should be paying close attention to, and why they matter.
CONTACTLESS TECH AND CHECK-IN
In the early days of the COVID pandemic, hotels scrambled to make the hotel experience as hygienic and contactless as possible, giving guests the option to check in to their rooms via apps and online services, and even unlock their doors remotely.
Today, many guests expect this to continue, and hotels that can offer a smooth, friction-free experience via contactless technology will keep these customers delighted.
AUTOMATION
No mention of technology trends would be complete without talking about automation. Many hotels now use AI, machine learning, and automation tools to gain all kinds of benefits. Used correctly, automation can help you keep your rates as competitive as possible across all channels, deliver special offers and promotions at exactly the right time, help you stay on top of scheduling, and much more.
BIG DATA
Big data helps hotels understand and draw insights from the vast amount of information in their systems. This ranges from things like data on guest bookings and trends to seasonal fluctuations, and if combined with the right analytics tools and processes it can help you understand your guests, build more successful offers, and tailor your marketing more effectively.
Work with Hotel-Spider
At Hotel-Spider, we’re way ahead of the game when it comes to hotel tech. Our suite of solutions is designed to help hotels like yours connect with more guests and drive more bookings while delivering experiences that go above and beyond.
Our booking engine, channel manager, and central reservation system work together to bring all your operations to the next level and help you tap into the cutting edge of hotel technology.
Book a demo with us to find out more.
