Smooth connectivity Real-time sync All the insights you need

Hotel Spider
Features | 21 Mar 2022

IDS PMS is designed to help manage your properties easier than ever with access to a rich array of valuable insights and powerful organisational features. 

Smoother connections in real-time IDS is a leading, cloud-based property management system designed to make the operations of all your properties simpler and more productive. Organise operations, automate routine tasks, minimise mistakes, and consistently deliver to your guests with our solutions.

With our new integration, the reservations coming directly from your connected online sources are synced with Hotel-Spider and pushed to the IDS PMS in real-time. This includes all critical insights and information like the customer’s name, address, contact details, source of reservation, and any special comments.

Here’s what to expect:

  • A 3 -step setup with IDS from Hotel-Spider: 
    • Property setup on IDS
    • Hotel-Spider will share the mapping sheet
    • Property enabled from Hotel-Spider
  • Send credit card details to the IDS reservations page and charge the pre-authorisation amount before arrival
  • Get an instant inventory update on all OTA’s
  • Sync meal plans
  • Around-the-clock support from the IDS support team via call, email, or site visit
  • Get a detailed log report on all the changes/amendments etc. from IDS as well as the sync report from Hotel-Spider

IDS is the most reliable partner in the Indian hotel market, and all Indian hospitality - school students are trained using the IDS platform. At Hotel-Spider, we’re proud to share all our key values and approaches with IDS.

Start connecting more seamlessly today

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