CUSTOMER CARE

Onboarding

We accompany every user with a personalised onboarding process. In an individual training, we help you to understand our system and adjust the setup to your needs. Afterwards, your property management system feeds our data base with prices and availabilities. Alternatively, this information can be entered manually in our extranet. Once our system is up to date, we will connect you to the online world and take your account live.

key point of our support or contact us.

Our friendly and result focused team is at your disposal by phone and e-mail in English. All Hotel-Spider product development is performed in house, allowing for a short feedback loop.

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