Features | 5 Jun 2024

In the heart of the verdant landscapes of Chikkamagaluru, Karnataka, nestled amidst the whispers of the wind and the rustle of leaves, lies Shree Kalya Resort. Its story is one of passion, perseverance, and the transformative power of partnership. At its helm is Mr. Madan, a civil engineer with a dream to create a haven of tranquility and beauty amidst nature's embraces.

Mr. Madan's journey into the world of hospitality was not one born out of convenience, but rather a calling deeply rooted in his love for the serene beauty of resorts. With a vision to offer guests a sanctuary where they could escape the chaos of daily life and reconnect with nature, he embarked on the daunting task of bringing his dream to life.

However, the path to realizing his vision was riddled with challenges. As a newcomer to the hospitality industry, Mr. Madan found himself facing hurdles at every turn. From staffing woes to operational challenges, he grappled with the intricacies of running a resort, all while navigating unfamiliar terrain.


Despite his best efforts, setbacks seemed inevitable. The staff he hired struggled to meet his expectations, leading to inefficiencies and financial strains. Disheartened but undeterred, Mr. Madan knew that he needed to seek out guidance and support if he was to turn his dream into a reality.

It was during this pivotal moment that fate intervened in the form of Hotel-Spider, a beacon of hope amidst the darkness of uncertainty. Introduced to their suite of hospitality solutions, Mr. Madan found himself drawn to their promise of expertise and support. In a moment of vulnerability, he confided in the team at Hotel-Spider, expressing his passion for the resort business, but also his apprehensions about his ability to navigate its complexities. We still remember his words-

“Mr. Madan: You know, I've always had this dream of running a resort. The idea of creating a place where people can escape and relax in nature. I'm not sure how to make it happen. I'm a civil engineer, not a hospitality expert. Sometimes I feel like I'm diving into unknown waters.  Can you help someone like me, new to this industry?  I want to make Shree Kalya Resort the best it can be “

To his relief and delight, the team at Hotel-Spider welcomed him with open arms, offering not only their technology but also their guidance and mentorship. With their assistance, Mr. Madan made the bold decision to invest in Hotel-Spider's Channel Manager, a tool designed to streamline operations and maximize efficiency.


But it was the unwavering support and guidance of Hotel-Spider's operations team that proved to be the catalyst for transformation. Understanding Mr. Madan's background as a civil engineer with limited experience in hospitality, they took him under their wing, patiently guiding him through the nuances of the industry and providing him with the knowledge and skills he needed to succeed.

With newfound confidence and expertise, Shree Kalya Resort underwent a remarkable metamorphosis. Through Hotel-Spider's strategic guidance, the resort gained visibility on a multitude of platforms, from Google My Business to various online travel agencies, attracting guests from far and wide with its promise of tranquility and luxury.

Each booking, each glowing review, served as a testament to Mr. Madan's resilience and the invaluable support provided by Hotel-Spider. What once seemed like an insurmountable dream had blossomed into a reality beyond Mr. Madan's wildest imagination, a testament to the power of partnership and the transformative potential of perseverance.

Today, Shree Kalya Resort stands as a shining beacon of success and inspiration, a testament to the enduring spirit of its owner and the unwavering support of Hotel-Spider. As the sun sets over the tranquil landscapes of Chikkamagaluru, casting a golden glow upon the resort's verdant surroundings, one cannot help but marvel at the beauty of a dream fulfilled, a journey embraced, and a future illuminated by endless possibilities.

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